Healthcare Technology Vendors need to align their offering with the overall trends that will impact the investment pattern in Healthcare Technology.
To this end, understanding the top technology and business concerns of the CIOs* of more than 600 hospitals throughout the United States, would be insightful to HIT vendors and IT Services marketers.
Healthcare reform and policy mandates continue to shape the future business priorities for healthcare IT executives, with achieving meaningful use as the most commonly cited key business objective for the next year.
When asked to identify the single information technology (IT) priority to be addressed at
their organization in the next two years, these were the top responses:
- More than one third (38 percent) identified achieving meaningful use.
- Beyond meaningful use,approximately 15 percent of respondents identified a focus on clinical systems, such as computerized practitioner order entry (CPOE), electronic health records (EHRs) or eprescribing as their organizations’ top IT priority.
- Rounding out the top three responses was leveraging information through the use of a data warehouse, clinical decision support or evidence-based medicine. Thirteen percent of respondents identified this item.
Respondents were also asked to identify the primary focus their organization has with regard to clinical IT, financial IT and infrastructure at their organizations. These were their responses:
- One quarter of respondents (25 percent) indicated that their primary clinical IT focus was to ensure the presence of a fully-operational EHR; also the top choice in 2011 (25percent).
- Focusing on physician systems (physician documentation; clinical decision support systems; installing a CPOE system) were other top focus areas, each issue selected by 16 percent of respondents. These were also top items in the 2011 survey.
- Implementing CPT 10/ICD-10 continues to be the top focus for financial IT systems.Two-thirds of respondents (67 percent) indicated this to be their top financial IT focus.
- The only other option selected by at least five percent of respondents was upgrading the patient billing system, identified by approximately six percent of respondents.
- With regard to their top infrastructure priority, respondents were most likely to a focus on servers/virtual servers. This item was selected by 19 percent of respondents. It was also the top response in 2011.
- Rounding out the top three are a focus on mobile devices (18 percent) and virtual desktops/laptops (16 percent). Security systems were also identified by 16 percent of respondents.
When asked to identify the single key business objective their organization was trying to achieve in the next 12 months, these were the responses:
- Approximately one quarter of respondents (24 percent) indicated achieving stage one meaningful use. This was also the top response in the 2011 survey.
- Nearly one-quarter of respondents (21 percent) selected improving patient care/quality of care.
- The third highest response was sustaining financial viability (15 percent).
When given a group of categories from which to select a business issue that will most impact healthcare in the next two years, these were the responses:
- Approximately 40 percent of respondents identified healthcare reform, which includes items such as accountable care organizations (ACOs), new care models and payment structures.
- Nearly another quarter (23 percent) identified policy mandates such as ICD-10 and meaningful use as important issues
- Once again financial considerations such as demand for capital or creating new revenue sources,rounds out the top three responses; this was selected by 14 percent of respondents.
*The average bed size of the hospitals in this survey is 479. Approximately half of respondents reported to hold title of Chief Information Officer (CIO), at either the corporate-level (36 percent) or the facility level (15 percent). Another 42 percent of respondents reported their title to be Director of IS/IT. The remaining respondents reported a variety of titles including Chief Medical Information Officer (CMIO), Chief Nursing Information Officer (CNIO) and other IT professionals
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